Patient Care Coordinator
Company: Village Podiatry Centers
Location: Atlanta
Posted on: May 8, 2024
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Job Description:
About UsUpperline Health is the nations largest provider
dedicated to lower extremity, wound and vascular care. Founded in
2017 with the ambitious goal of changing specialty care, Upperline
Health delivers a more efficient path for patients to receive
consistent and effective treatment for chronic illnesses.We put
patients at the center of value-based care.Upperline Health
providers coordinate patients care among a team of specialists
physicians, advanced practice providers, care navigators,
pharmacists, dieticians, and social workers for integrated
treatment that addresses patients immediate and long-term health
needs.Triage is temporary. Treatment is transformative.Why join our
team?Mission-driven and patient-focused environmentCompetitive
compensation with additional opportunity to earn monthly team bonus
based on meeting key clinic metrics tied to our mission & quality
patient careCareer growth opportunitiesGenerous benefit options
include comprehensive medical, dental & vision, 401K, PTO and
parental leaveWork Life Balance regular weekday clinic
hoursSupportive regional and corporate teamsAbout the Patient Care
Coordinator RoleVillage Podiatry Centers is seeking an energetic,
compassionate, and driven Patient Care Coordinator to assist our
physicians in delivering complex health services in the clinic
setting. This person will work in our Atlanta, GA office
location(s) and will be responsible for greeting patients in a
friendly manner, accurately checking in and checking out patients
so they are prepared for their current and/or follow up
appointment, assisting with medical claim creation, verification,
and authorizations, and other clinical and administrative tasks to
ensure a quality patient experience.Patient Care Coordinator
Responsibilities:Greet and check-in patients, verify and update
necessary information in the medical records/database, perform all
registration functions and collect copays and balances due as
appropriate.Schedule patients via office scheduling policies and
confirm appointment times as well as educate patients on the
impactful services of Village Podiatry.Answer and screen in-bound
calls, take messages, and provide appropriate information to
patients as well as handling outgoing phone calls (e.g.,
appointment confirmations, referral calls, pre-certs, etc.).Check
and disseminate faxes daily.Assist with charge entry, and /or
coding issues, and other related work if requested.Accurately and
concisely document patient feedback and special needs to our
clinicians to provide excellent care during each
appointment.Explain and communicate Village Podiatrys services in
an informational, influential, concise, uplifting, and personable
manner with outstanding etiquette.Manage daily on-time appointment
schedules and effectively communicate this with physicians.Maintain
office supply inventory, including checking, ordering, and stocking
supplies.Support practices coordinated care approach when
appropriate.Contribute to team effort by assisting with additional
duties and when support is requested.Patient Care Coordinator
Qualifications:Previous experience handling patient interactions or
assisting in a healthcare clinic or hospital setting.Knowledge
and/or familiarity with medical billing and coding is highly
preferred.Experience working in a podiatric or orthopedic practice
is plus.An exceptional customer service orientation featuring
empathetic, compassionate, and professional demeanor with each
interaction.Tenacious problem solver, with demonstrated capacity to
embrace complex problems and arrive at effective solutions in a
timely manner.Enjoys working in a team-based environment with
active collaboration.Must be an effective communicator with
excellent grammar and interpersonal skills.Strong written
communication skills with success in providing notes, updates, and
written communications via computer systems.Experience working in
an EMR is preferred, athenahealth is a plus.Demonstrated experience
as a motivated and dedicated team member with a stable work
history.CompensationCompensation is commensurate to compensation
for similar positions in the region and based on prior training and
experience.Job Type: Full-timeMSTyNAhOAgby Jobble
Keywords: Village Podiatry Centers, Sandy Springs , Patient Care Coordinator, Other , Atlanta, Georgia
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