Customer Service Representative
Company: Arrow Exterminators
Location: Atlanta
Posted on: May 2, 2024
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Job Description:
Complete Department: Arrow Exterminators - Region 11 - 7014 -
Raleigh NC Location: 2940-14 Trawick Road, Raleigh, NC, USASalary:
2940-14 Trawick Road, Raleigh, NC, USA Full TimeCustomer Service
RepresentativeArrow Exterminators is looking to hire a full-time
Customer Service Representative to provide uncompromised service
support and administration to internal and external Service Center
customers. This position is paid at an hourly rate based on
experience.Our administrative representatives enjoy benefits
including:generous time off, 11 paid holidays, 401(k) with company
match, Roth IRA, medical, dental and vision insurance, high
deductible HSA, telemedicine, disability, cancer, and accident
insurance. health & wellness suite company-paid + additional,
optional, life insurance.ABOUT OUR FAMILY OF BRANDS We have been a
family-owned and operated business since our start in 1964. Over
the years, we have grown rapidly, and we now have the privilege of
servicing 12 states. To ensure the quality and satisfaction of our
customers, we have several offices in each state we are in to offer
a more personalized approach to our communities. Ranked by revenue,
Atlanta-based Arrow Exterminators is the sixth-largest pest and
termite control company in the United States! We instill family
values in the company culture to create a welcoming work
environment and a successful company. We attribute our success to
passionate, highly trained team members who are committed to
protecting everyone's quality of life.As Arrow grows and continues
to exceed industry expectations, we are always looking for new
talent to bring on board. We know our team has a lot of options and
we are humbled that they choose to work with us. That's why we
offer competitive compensation, a robust benefits package, and a
family-oriented company culture.A DAY IN THE LIFE AS A Customer
Service RepresentativeAs a customer service representative, you
will serve as the first point of contact for any of our internal or
external customers. With incoming phone calls, you will act as a
detective to determine any problem and find a solution to every
issue. Whether you assist in scheduling a service, taking a
payment, or updating customer files, you put the minds of our
customers at ease. Additionally, you will work diligently to
connect with customers via outbound calls to ensure technicians are
fully scheduled and accounts are paid. We work in a team atmosphere
that strives to meet the service center's goals each month. Your
computer skills, problem solving, and commitment to create an
awesome experience in every interaction will ensure your
success.Minimum Qualifications:Working knowledge of Microsoft
Office SuiteHigh school diploma or equivalentPresent a professional
appearanceAble to work a 40-hour (minimum) workweekWilling to work
minimal overtime as neededARE YOU READY TO JOIN OUR TEAM? If you
feel that you would be right for this position, please fill out our
initial 3-minute, mobile-friendly application so that we can review
your information. We look forward to meeting you!We are an Equal
Opportunity Employer (The job description is not an exhaustive
statement of all the duties, responsibilities, or qualifications of
the job, nor is it intended to limit opportunities for necessary
modifications).Arrow Exterminators as a PestVets Company is
committed to hiring and participating in acts of service for
Veterans and active-duty members of the U.S. Military.Arrow
Exterminators is a Drug-Free Workplace and performs Pre-employment
Drug Screens and Background Checks on all employees.
PI34c3013e1051-25660-34083929
Keywords: Arrow Exterminators, Sandy Springs , Customer Service Representative, Hospitality & Tourism , Atlanta, Georgia
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